Quality Control Manager

Karat® by Lollicupheadquartered in Chino, CA, is the manufacturer of Karat® & Karat Earth® food disposable packaging and TeaZone® beverage products, the master distributor of other leading brands’ coffee & tea ingredients (such as Da Vinci, Big Train, Monin etc), and we also specializes in custom print and innovative packaging. We have been recognized for our thermoforming plastic capabilities in North America to produce cups and food packaging products that allow us to offer competitive pricing throughout our distribution network (currently 5 regional warehouses are located in CA, TX, SC, WA and NJ), and services to chain accounts such as Panda Express, Chili’s, TGI Friday, Flame Broiler, Torchy’s Taco, The Coffee Bean & Tea Leaf, and more.


Rockwall, TX 75032

Street Address

3201 Capital Blvd, Rockwall, TX, USA


$65,000.00 – $70,000.00 per year

Benefits: Health insurance, Dental insurance, Retirement plan, Paid time off

Job Type



Job Description

  • Accomplishes Quality Assurance human resources goal by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining QA employees when necessary; communicating QA team’s job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing corrective actions; enforcing QA policies and procedures.
  • Achieves Quality Assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing changes.
  • Meets Quality Assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Develops Quality Assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories and control product on hold.
  • Validates Quality processes by establishing product specifications and Quality attributes; measuring production; documenting evidence; determining operational and performance qualifications; writing and updating Quality Assurance procedures.
  • Maintains and improves product Quality by surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
  • Prepares Quality documentation and management reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
  • Work closely with the maintenance manager to implement a preventative maintenance program; identify and coordinate all potential Quality issue on equipment as needs.
  • Work closely with production department managers to implement, inspect and maintain all potential Quality in the plant as team joined efforts.
  • Continually improves upon professional & technical knowledge by attending educational workshop; reviews professional publications in the industry.
  • Interact with sales and customers for certifications (SQF), audits, corrective actions, product developments.



Must have at least 8-10 years or more experience in same position or 5 years of experience preferably in paper or plastic packaging manufacturing environment. Experienced in Good Manufacturing Practices and Certifications and external Audits. Preferably experienced in Process Monitoring, 6sigma concepts. Demonstrates a positive attitude and strong people skills. Must possess excellent writing & communication skills, be resourceful, pay attention to details, & be highly organized. Able to meet deadlines & multi-tasks. High sense of urgency. Bilingual in Spanish/English preferred.



Daily 8am-5pm, 40 hours a week. Can be necessary sometimes to supervise some team activities outside of regular working hours or exceptionally during weekends.

Cross-training in CA may be required.



Competitive Pay BOE, + 100% covered employee Health & Dental benefits available after three-month probation period; 401(K) with competitive match after one year of employment.



Expected Hiring Date

3 to 7 days

Hires Needed


Additional Job Details

  • Work Location: One location
  • This Company Describes Its Culture as: Detail-oriented — quality and precision-focused, Innovative — innovative and risk-taking, Aggressive — competitive and growth-oriented, Outcome-oriented — results-focused with strong performance culture, Stable — traditional, stable, strong processes, People-oriented — supportive and fairness-focused, Team-oriented — cooperative and collaborative
  • Schedule: Monday to Friday, Weekends required


Apply Method:

Email: marco.sarro@karatpackaging.com, ron.rodriguez@karatpackaging.com, michele.hawkins@karatpackaging.com with resume.



Selected Assessment Types

Project Timeline Management