Senior Accounts Receivable Specialist

Foodservice Distributor/Manufacturer located in Chino, California (off the 71fwy & Central Ave.)

Lollicup® USA, Inc., headquartered in Chino, CA, is the manufacturer of Karat® food disposable goods and TeaZone® beverage products, the distributor of other leading brands’ coffee & tea ingredients, & specializes in custom print and innovative packaging. We have been recognized for our thermoforming plastic capabilities in North America to produce cups and food packaging products that allow us to offer competitive pricing throughout our distribution network (currently 5 regional warehouses are located in CA, SC, WA, NJ and TX), and services to chain accounts such as Panda Express, Flame Broiler, The Coffee Bean & Tea Leaf, and more. Corporate Website:

Main Job Tasks and Responsibilities:

The Sr. Account receivable Specialist is responsible for the reconciliation of customer account and performs business to business collection. This position collects on receivable balances, reconciles customer accounts, resolve account discrepancies, and perform other tasks to secure payment from clients.

Duties include (but not limited to):

  • Perform business to business collections by collection on receivable balance per payment term
  • Develop and manage close professional relationships with customer.
  • Review account receivable aging and reconcile account.
  • Review weekly report and address any issue, bring resolution in a timely manner.
  • Identify customer deductions and short payments, and process or dispute as needed
  • Work closely with sales team and warehouse admin team to resolve customer disputes.
  • Resolves invalid or unauthorized deductions by following pending deductions procedures
  • Resolves collections by examining customer payment plans, payment history, credit term, coordinating contact with collections department.
  • Responds to and addresses customer inquiries
  • Carry out collection and reporting activities according to specific deadline
  • Maintain and filing accounting relative folder
  • Additional task may be assigned as needed
    · Must have at least two (2) year of account receivable experience or bank experience
  • Knowledge of high-volume collections, credit authorization, and billing procedures and practices
  • Accounting software knowledge required: NetSuite
  • Highly organized and detail oriented
  • Good writing and communication skills
  • Team player.
  • Understanding and following policies and procedures
  • Applicant must be authorized to work in the US.

Work schedule:

  • Monday to Friday, 8:00AM~5:00PM or 9:00 AM~6:00 PM (one-hour meal break)

Skills & Requirements:

  • Strong computer (MS Excel/Word/Outlook) skill.

Bilingual: English & Chinese-speaking preferred

Compensation: $19-$22/per hour DOE


  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Company 401k after one-year employment.
  • Paid time off

Job Type: Full-time

Pay: $19.00 – $22.00 per hour


HOW TO APPLY: To be considered, please send resume to


Karat® by Lollicup is the leading bubble tea, coffee, and restaurant supply enterprise.

Under its trademark licensing program, Karat® by Lollicup™ established 70+ Karat® by Lollicup Coffee & Tea cafes across the country. Karat® by Lollicup™ also manufactures and distributes Karat®, and Karat Earth® branded disposable wares, including plastic, paper and PLA cups, utensils, and more. We currently service a wide range of customers from individual foodservice retailers, Bars & Restaurants, Hotels & Casinos, & Coffee Roasters to foodservice distributors (such as US Foodservice, Sysco, etc.)